I build operating systems - CRM, automations, processes - that turn chaos in your company into order.
A company shouldn't grow by hiring.
It should grow through systems.
Client databases, sales pipeline, real-time dashboards. One system instead of five spreadsheets.
Form → database → email to client → team notification. No manual clicking, no mistakes.
Onboarding new people, project management, internal communication. Processes that work even when you're not around.
Prototypes, internal tools, dashboards, chatbots. Working solutions in days - no waiting for a dev team.
A creative agency (3D visualizations, VR, branding) was scaling from 9 to 24 people in 10 months. Data spread across 5 tools - a CRM nobody updated, unstructured tasks, decisions on WhatsApp that got lost. No one had the full picture - PM had to ask 3-5 people to get the status of one project. Leads waited up to 48 hours for a response.
Built a complete operating system from scratch. CRM with automatic routing of orders to sub-companies and departments, project management system with AI dashboard for PMs, financial system with revenue and cost visibility, company knowledge base with AI assistant.
Pipeline visibility rose from 30% to 95%. Lead response dropped from 48h to 4h. PM opens the dashboard instead of asking 5 people - 24/7 project visibility. New people onboard in days. CEO sees finances in real time instead of with a monthly delay.
Developer ran 4 investments with 65+ apartments. Leads from contact forms arrived by email and were manually copied to Excel. No one knew how many people were interested in a specific unit without calling. Finances per investment invisible. Progress of graphic materials from the agency - only WhatsApp. Sales team with no single knowledge source.
Central operational panel: lead CRM with automation from investment website forms, full property inventory with a live widget on websites, financial dashboard per investment, graphic materials progress tracker, sales team knowledge base with AI - all sales scenarios, pricing and FAQ in one place.
100% of leads automatically in CRM - zero manual copying. Developer sees in real time: sold, reserved, available units, revenue and costs per investment. Sales team has all knowledge at their fingertips - fewer questions, faster deals. Agency and developer see work progress in real time.
An interior design studio ran projects lasting months - with no single place for the status of each commission, materials and client communication. Finances per project invisible. Clients wanting a quick consultation dropped off - the studio only offered full projects. The architect lost time on emails instead of work.
Operating system tailored to the design industry: project tracker with full commission history, materials and daily updates for PMs, financial system with revenue and cost visibility per project. Plus a new B2C service line: 3 online consultations (499-699 PLN) with automated booking, payment, questionnaire and summary flow.
Architect sees the status of every project without asking the team. Studio sees profitability of each commission in real time. New B2C revenue stream - clients from all over Poland without extra support. Booking, payment and follow-up run automatically. Consultation services with 50% margin.
Describe your biggest operational problem.
I respond personally within 48h.
I'll get back to you personally with a response to your problem within 48h.
In the meantime - see what I've built
Operations Builder
As COO I managed the scaling of a creative agency from 9 to 24 people - built the operating system from scratch.
Now I build systems for service and project companies with 15-50 people.
CRM, automations, processes - so you can manage your company instead of fighting fires.